AI-first self-service
Your team books in seconds — no paperwork, no approval queues.
24/7 human escalation
Real advisor reachable instantly for changes, cancellations, emergencies.
Voice + chat
Voice calls 24/7 + chat — works during international travel.
No per-trip fees
Saves SMBs thousands vs traditional TMCs (Concur, Egencia).
MICE coordination
Group flights, room blocks, venue + F&B for events 20-200 attendees.
Multilingual EN/FR/ES
Lina works for global teams — auto-detects language.
Why companies use Zeniva for business travel
Traditional Travel Management Companies (TMCs — Concur, BCD, Egencia) charge per-trip fees and require enterprise contracts. Most freelance travel agents lack 24/7 coverage. Zeniva fills the gap: AI-driven self-service for routine bookings, with a real human advisor reachable instantly for complex cases.
For SMBs and growth-stage companies, this means business travel costs less in fees, books faster, and handles edge cases (visa issues, last-minute schedule changes, missed connections) without the corporate-TMC bureaucracy.
What Zeniva handles
Flights: Economy, premium economy, business, first class. Multi-city, open-jaw, last-minute fares. Duffel API access to the same inventory as traditional GDS.
Hotels: Corporate-friendly chains (Marriott, Hilton, Hyatt, IHG) plus boutique. Negotiated rates available for repeat business volume.
Ground transportation: Black car, executive sedan, group transfers.
MICE (Meetings, Incentives, Conferences, Events): Group flights, room blocks, venue coordination, F&B, attendee management. Particularly strong for events of 20-200 attendees.
Visa & travel documentation: Coordination with visa services for complex international itineraries.
How Zeniva differs from a traditional TMC
No per-trip fees — Zeniva earns supplier commissions, not transaction fees. SMBs save thousands per year vs Concur or Egencia.
No enterprise contract required — start using Zeniva for the next trip, no procurement cycle.
AI-first self-service for routine bookings — your travelers chat with Lina, book in seconds, no need to fill out request forms.
Human escalation 24/7 — for complex itineraries, schedule changes, or emergency rebookings.
Multilingual — Lina handles English, French, Spanish for global teams.
Frequently Asked Questions
How does Zeniva compare to Concur or Egencia? +
Zeniva is best for SMBs and growth-stage companies. We don't charge per-trip fees (Zeniva earns supplier commissions). No enterprise contract required. AI handles routine bookings, humans handle complex cases. Concur/Egencia are better for Fortune 500 with mature procurement cycles.
Can you book business class and first class? +
Yes — we have access to negotiated business and first-class fares on most major carriers via Duffel + consolidator partnerships.
Do you handle visas? +
We coordinate with visa services and can recommend providers for complex international itineraries. We also flag visa requirements during booking.
Group bookings for events? +
Yes — for 20-200 attendees we handle group flight contracts, room blocks at the venue or partner hotels, ground transfers, F&B coordination, and on-site logistics.
What about expense reporting? +
Zeniva integrates with Expensify, Brex, Ramp, and most expense platforms. Booking confirmations include the structured data needed for automated expense entries.
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